Terms of Service

1. Overview

Boltix AI provides custom AI voice agents, automated inbound and outbound call workflows, and integration services for businesses. By using our website or services, you agree to these terms.

2. Service Delivery & Setup

We design, set up and deploy AI voice agents based on each client's specifications.

• Clients are responsible for providing accurate FAQs, scripts and business information.
• Clients are responsible for making sure their use of automated calling complies with the telecommunications rules that apply to them, including notice and consent rules for call recording and text messages.

3. Subscription & Usage

Services, included call minutes and features are billed based on the chosen plan or a custom agreement. The details of your engagement are set out in your written proposal or agreement, which controls if it conflicts with these terms.

4. AI Limitations

Our voice agents are built to sound natural and respond quickly, but AI outputs are generative and can occasionally be wrong. Boltix AI is not liable for minor misstatements made by an agent during live operation. We recommend reviewing your voice agent before launch and checking your dashboard regularly.

5. Intellectual Property

Boltix AI retains ownership of its proprietary core agent architecture, code and system workflows. Clients own their brand content, customer call data and business information.

6. Governing Law & Contact

These terms are governed by United States law, without regard to conflict-of-law rules.

For questions, contact us directly at hello@boltixai.com.